Spinch Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your access to and use of the Spinch Casino website, associated services and any games made available through the website. They form a legal agreement between you and the operator of the service. If you do not agree with these terms, you must not use the website or its services.

You should also read any additional rules, notices, policies or instructions shown on the website. These may apply to particular games, payment methods, promotions, account features or other services. If a specific rule conflicts with these general terms, the specific rule will apply to the relevant service to the extent of the conflict.

The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking the laws that apply to you before using Spinch Casino. Availability of the website does not mean that its services are lawful or suitable in every country, state or territory.

• You must use the website only for lawful purposes.
• You must provide accurate, current and complete information when requested.
• You must not use the website if doing so would breach a law, court order or other legal restriction that applies to you.
• You must not allow another person to use your account or use another person’s account.
• You must read and follow the rules displayed for each game before participating.

Spinch Casino may update these terms from time to time. Changes may be made to reflect legal, regulatory, technical or business requirements. The updated version will be made available on the website and will apply from the stated effective date or, where no date is stated, from publication. If you continue to use the service after a change takes effect, this may indicate your acceptance of the updated terms.

2. Eligibility and your account

Age and legal eligibility

You must be at least 18 years old and legally permitted to participate in online gambling where you are located. Spinch Casino may request evidence of your age, identity, address, payment method or other information at any time. You must not create or use an account if you are under the required legal age, are prohibited from gambling, or are subject to a self-exclusion or other restriction that prevents access.

Registration information

When registering, you must provide truthful and accurate information. You must keep your details up to date and promptly correct any information that changes. Providing false, misleading, incomplete or outdated information may result in account restrictions, cancellation of transactions or closure of the account, subject to applicable law.

You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that someone else has accessed your account, you must stop using it and notify Spinch Casino through the contact channel made available on the website. You should choose a strong password and avoid using the same password on other services.

Verification and account restrictions

Spinch Casino may carry out identity, age, fraud, financial or responsible gambling checks. You agree to provide reasonable information and documents when requested. While a check is in progress, access to some or all account features may be limited. Any information provided for verification must be genuine, readable and relevant to the request.

An account may be suspended, restricted or closed where there is a concern about unlawful activity, fraud, multiple accounts, misuse of a payment method, inaccurate information, a breach of these terms, responsible gambling concerns or any other legitimate risk. Where permitted by law, Spinch Casino may refuse registration or limit access without giving advance notice.

You may not create multiple accounts for the same person unless Spinch Casino has expressly approved this in writing. Any attempt to obtain an unfair advantage through duplicate accounts, automated activity, collusion or other dishonest conduct is prohibited.

3. Games, payments and account balances

Game participation

Games must be used for personal entertainment and not for commercial, professional or unlawful purposes. You must follow the instructions and rules shown for the game you are playing. Game results are determined by the relevant game system and applicable rules. You accept the outcome of a completed game unless there is a clear technical or administrative error.

If a game is interrupted by a technical issue, communications failure or other system problem, Spinch Casino may review the affected activity and take reasonable steps to correct an error. This may include cancelling or reprocessing an affected transaction where appropriate. The decision will be made in accordance with applicable law and the rules relevant to the game.

Deposits and withdrawals

You may use only payment methods that are available on the website and that belong to you or that you are authorised to use. You must not deposit funds obtained through unlawful activity or use a payment method for which you do not have permission. Spinch Casino may reject, reverse or investigate a transaction where there is a security, fraud, compliance or payment-processing concern.

You are responsible for checking transaction details before confirming a deposit or withdrawal. Payment providers may apply their own terms, processing arrangements or fees. Banks and other providers may also impose currency conversion charges. Spinch Casino does not control the policies of independent payment providers.

Funds held in your account must not be treated as a bank deposit or investment. You should only deposit money that you can afford to lose. A request to withdraw funds may be subject to account verification, checks on the source and use of funds, and any applicable game or payment rules. No specific processing period is promised unless it is expressly stated on the website.

Promotions and errors

Promotions, bonuses or other offers may be subject to separate terms. You must read those terms before accepting or using an offer. Where an offer is inconsistent with these general terms, the promotional terms will apply to that offer. Spinch Casino may correct an obvious error, withdraw an offer or take reasonable action where an offer has been used contrary to its terms or due to a technical fault.

You must not exploit an error, vulnerability or malfunction. If you notice a problem that may affect game results, balances or transactions, stop using the affected feature and report it through the contact channel shown on the website.

4. Responsible gambling and prohibited conduct

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. You should set a budget before playing, decide how long you will play and take regular breaks. Never gamble with money needed for rent, bills, food or other essential expenses.

• Do not chase losses or increase your spending to try to win back money.
• Do not gamble when you are distressed, intoxicated or under pressure from another person.
• Use available account tools, such as deposit limits, time reminders or self-exclusion options, where offered.
• Ask for support if gambling is affecting your finances, relationships, work, study or wellbeing.
• Contact an appropriate gambling support service or health professional if you are concerned about your gambling.

You may request limits, a temporary break or self-exclusion through the responsible gambling features or support process made available on the website. A restriction may affect access to deposits, games, promotions and other account functions. You must not attempt to avoid a restriction by opening another account or using another person’s account.

Prohibited conduct includes fraud, money laundering, identity misuse, payment abuse, collusion, cheating, use of bots or automated software, interference with website security, manipulation of game systems and any activity intended to obtain an unfair advantage. You must not upload malicious code, interfere with other users or try to gain unauthorised access to the website or its systems.

5. Privacy, intellectual property and legal information

Privacy and communications

Personal information is handled in accordance with the Spinch Casino Privacy Policy. By using the website, you acknowledge that information may need to be collected and used for account administration, identity checks, payments, security, fraud prevention, responsible gambling measures, legal compliance and customer support. You should review the Privacy Policy to understand how information is managed.

You agree to receive service-related communications where reasonably necessary, including account notices, security alerts, transaction information and changes to these terms. Marketing communications will be handled in accordance with applicable requirements and any available preferences or opt-out options.

Website content and intellectual property

The website, including its design, text, graphics, logos, software and other content, is protected by intellectual property rights. You may use the website only for personal and lawful purposes. You must not copy, reproduce, modify, publish, distribute, reverse engineer, frame, scrape or commercially exploit website content unless you have permission or the law allows it.

Availability and liability

The website may be changed, suspended or unavailable from time to time because of maintenance, upgrades, technical faults, security events or circumstances outside reasonable control. Spinch Casino does not guarantee that the website, games or information will always be available, uninterrupted, secure or free from errors.

To the maximum extent permitted by law, Spinch Casino is not responsible for losses caused by your misuse of the website, unauthorised access resulting from your failure to protect account details, events outside reasonable control, third-party services or information that you entered incorrectly. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Complaints and applicable law

If you have a question or complaint, please use the current support or contact process displayed on the Spinch Casino website. Include enough information for the issue to be identified, while avoiding unnecessary sensitive information. Complaints may be reviewed in accordance with the applicable internal process and relevant legal requirements.

These terms are intended to operate subject to the laws and regulatory requirements that apply to the relevant service and user. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. The failure to enforce a provision immediately does not mean that it has been waived.