Betting Rules

1. General betting conditions

By placing a bet with Spinch Casino, you confirm that you have read and understood these Betting Rules, the applicable Terms and Conditions and any rules shown for the particular product, market, event or game. If there is a difference between these general rules and a specific rule displayed for a product, the specific rule may apply to that product. You should not place a bet if you are unsure how it works.

You must be legally entitled to use the relevant betting service. You are responsible for complying with the laws and requirements that apply to you in Australia and in the location from which you access the service. Spinch Casino may restrict access or decline a wager where required by law, regulation, platform rules, risk controls or other applicable requirements.

A betting account must be used only by the registered account holder. You must keep your login information secure and must not allow another person to access or use your account to place bets. Bets made through your account may be treated as having been placed by you unless Spinch Casino identifies an error, unauthorised activity or another circumstance requiring review.

• Check the selected event, market, outcome, stake and potential return before confirming a bet.
• Do not place a bet when you are affected by alcohol, medication, drugs, stress or any other factor that may affect your judgement.
• Keep your account details accurate and notify Spinch Casino through the available support channel if you believe your account has been used without permission.
• Observe any deposit, staking, account or product limits that apply to your account or the relevant service.
• Keep records of your bets, confirmations and account activity where this is useful for your own reference.

2. Placing and accepting bets

Bet confirmation

A bet is submitted when you select the required options, enter or confirm the stake and follow the instructions to place the wager. A message, receipt, bet reference or entry in your account may indicate that the request has been received. Receipt of a request does not necessarily mean that the bet has been accepted. A bet is generally considered accepted only when it is recorded as accepted in the betting system.

You should review the confirmation details immediately. These may include the event or game, market, selection, odds or price, stake, potential return, time of placement and bet status. If the details do not match your intention, do not assume that the bet can be changed. Contact support through the available channel as soon as possible and retain the relevant reference.

Acceptance and rejection

Spinch Casino may accept, reject, delay or limit a bet before it is accepted. A wager may be reviewed where there is a pricing issue, a technical problem, unusual activity, an account restriction, a market suspension or another reason that affects the integrity or operation of the service. If a bet is rejected, it should not be treated as active, even if you attempted to submit it.

Prices and odds may change before a bet is accepted. Where the service presents a changed price or asks you to confirm an updated selection, you should check the new details carefully. A bet placed at an earlier price is not automatically protected if the system has not accepted it. Displayed information should be treated as subject to confirmation until the wager appears as accepted in your account.

1. Select the product, event, market or game you wish to use.
2. Choose the available outcome or options and enter the stake.
3. Review the full bet slip and any applicable rules or warnings.
4. Confirm the wager only when the details are correct.
5. Check the resulting status and keep the confirmation for your records.

3. Settlement, results and cancelled bets

How results are determined

Bets are settled using the official result or outcome applicable to the relevant event, market or game. The source used to determine an outcome may depend on the product and may be described in the product rules. In some circumstances, a result may be amended after an initial announcement. Settlement may be reviewed if reliable information shows that the original result was incorrect or incomplete.

The result that matters for settlement may not be the same as a later appeal, disciplinary decision, replay, correction or administrative change. The relevant product rules explain how these situations are handled. If no specific rule is shown, Spinch Casino may apply a reasonable settlement method consistent with the nature of the market and the information available.

Void, cancelled and unresolved markets

A bet or market may be declared void where an event is cancelled, abandoned, postponed beyond the period allowed by the relevant rules, or affected by a material error or technical issue. The treatment of a void selection can differ according to the bet type. For example, a multi-selection bet may be recalculated without a void selection where the applicable rules allow this, while another bet may be cancelled in full.

If an event or market cannot be settled reliably, Spinch Casino may delay settlement while the relevant information is checked. A delay does not by itself mean that a bet has won or lost. You should wait for the status shown in your account and avoid relying on unofficial result sources.

Errors and technical issues

If a clear pricing, display, settlement or system error occurs, Spinch Casino may correct the error and settle the affected bet according to the correct information and the applicable rules. This may include cancelling a bet, correcting a return or reinstating the position that would have applied without the error. Where an issue affects your account, you may be asked to provide information that assists with the review.

Temporary interruptions, delayed pages, duplicated messages or a missing confirmation should not be interpreted as proof that a bet was accepted or cancelled. Check your account before trying to submit the same wager again. Repeated attempts may result in more than one accepted bet if the original request was successful.

4. Bet types and product-specific rules

Different bet types can have different settlement methods. A single bet normally depends on one selection or outcome. A multiple bet combines two or more selections, so the result may depend on every selection unless the relevant rules provide another treatment. Combination, system, live, in-play and other specialised bets may have additional conditions. Always read the information displayed for the bet type before confirming it.

Live or in-play betting can involve rapidly changing prices, delayed information and markets that are suspended while an event develops. A selection may remain visible while a bet is waiting for acceptance, but visibility does not guarantee that the price or market is still available. The final accepted details shown in the account determine the wager.

For casino-style games and other randomised products, the outcome is determined by the game process and the rules shown for that product. A previous result does not influence a future result, and a sequence of wins or losses does not create a guarantee about what will happen next. Game instructions, paytable information and any product notices should be read before play.

• Read the market name and selection description in full.
• Check whether the bet is pre-event, live, single, multiple or another available type.
• Review any minimum or maximum stake information shown before placement.
• Understand how a postponed, abandoned, tied or cancelled outcome is treated.
• Check whether the product has separate rules, qualifying conditions or settlement wording.

Promotions, bonuses and promotional bets may be subject to separate terms. Those terms can include eligibility, expiry, wagering, product and withdrawal conditions. Where a promotional offer applies to a bet, read the offer terms as well as these Betting Rules. If you do not understand a condition, do not rely on the promotion until you have obtained clarification through the available support options.

5. Account reviews, disputes and responsible betting

Reviews and account information

Spinch Casino may review betting activity, account information and transaction records for security, compliance, technical, payment or integrity reasons. A review may delay a bet, result, account action or related transaction. You may be asked to provide information or documents needed to verify your identity, account ownership or eligibility. Do not send sensitive information through an unverified channel.

Questions and disputes

If you believe a bet has been recorded, settled or displayed incorrectly, raise the issue through the available support channel promptly. Include your account details only as requested, along with the bet reference, date, product, amount and a clear explanation of the concern. Screenshots or confirmation messages may help with an investigation. The relevant records and applicable rules will be reviewed before a decision is made.

You should not attempt to resolve a disputed result by placing further bets or by using another account. A support review may need to be completed before the position can be clarified. If an outcome or account action remains unclear, refer to the applicable Terms and Conditions and any formal complaint process made available by Spinch Casino.

Responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. Only use money you can afford to lose, set a budget before you begin and take regular breaks. Never chase losses, borrow money to bet or increase your stake because you feel due for a win. Results are uncertain, and no strategy can guarantee a return.

• Set personal deposit, spending or time limits where tools are available.
• Use a break, timeout or self-exclusion option if betting is becoming difficult to control.
• Talk to someone you trust if gambling is affecting your finances, work, relationships or wellbeing.
• Seek independent help from an appropriate Australian support service if you are concerned about your gambling.
• Stop playing and seek support if you feel distressed, pressured or unable to stick to your limits.

These Betting Rules are general information and do not replace the full Terms and Conditions or the rules displayed for a particular product. Spinch Casino may update its rules when its services, systems or applicable requirements change. Check the current version before placing a new bet, and do not continue if you do not accept the rules that apply.